Case Study

Async UX Architecture

A reusable architecture for long-running jobs that need progress feedback, rehydration, and predictable behavior across exports, AI analysis, uploads, and document workflows.

Problem

Product teams were solving long-running operations with one-off polling and local component state. That worked for a single screen, but it made progress feedback, page refreshes, retries, and failure handling inconsistent across the product.

Approach

I proposed a root-scoped background-task model: a registry for active tasks, strategy-based handlers for task-specific behavior, and a transport layer that supports WebSocket updates with polling fallback. The goal was to make async work feel like a product capability instead of a per-feature implementation.

Portfolio Notes

Diagrams and implementation details will be rewritten here as generalized patterns, without proprietary code, customer data, or unreleased product details.